We have a processing time of 3 and 5 business days before our products are shipped. Our team tries its best to ship your purchases within 24 hours or the next day. If the purchase occurs on a Saturday after 11am, we will likely ship the product on Monday.
Our team does not control the delivery time. We cannot control any delays caused by USPS, UPS, Fedex or DHL. If you have any questions, please email us at tamoaisstore.com.
Our products usually ship within 24 to 48 hours. Our products take 10 to 20 business days to be delivered.
Our Return Policy
If you still need to return a product we understand, here are the details:
You can return backdrops within 7 days from the date of purchase.
You are responsible for return shipping fees.
A $3 processing fee will be deducted from the order
Complete the tracking form below for a guaranteed return. We need the tracking number to process the return.
Products must be in new and unused condition.
Products with a customized logo cannot be returned.
You will receive a full refund for the product, not including shipping. Refunds will be applied to the card or PayPal account you used to make the original purchase. Refunds will be issued within 10 business days of receipt of the product.
Any shipping issues – for example, missing or incorrect items – must be reported within 72 hours of receiving your package. If you have any questions, please email tamoaisstore.com.
Our team does not control the delivery time. We cannot control any delays caused by USPS, UPS, Fedex or DHL. If you have any questions, please email us at tamoaisstore.com.
Our products usually ship within 24 to 48 hours. Our products take 10 to 20 business days to be delivered.
Our Return Policy
If you still need to return a product we understand, here are the details:
You can return backdrops within 7 days from the date of purchase.
You are responsible for return shipping fees.
A $3 processing fee will be deducted from the order
Complete the tracking form below for a guaranteed return. We need the tracking number to process the return.
Products must be in new and unused condition.
Products with a customized logo cannot be returned.
You will receive a full refund for the product, not including shipping. Refunds will be applied to the card or PayPal account you used to make the original purchase. Refunds will be issued within 10 business days of receipt of the product.
Any shipping issues – for example, missing or incorrect items – must be reported within 72 hours of receiving your package. If you have any questions, please email tamoaisstore.com.